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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- declining an eprint job
Create an account on the HP Community to personalize your profile and ask a question
01-25-2020 01:14 PM
Hello, are you able to decline an e-print job sent to your wireless printer remotely prior to it printing?
Solved! Go to Solution.
Accepted Solutions
01-29-2020 08:37 PM
Good evening, I managed to find the answer (solution) to my question. There is an option within HP-smart that allows you to block specific email addresses requesting to print to your printer email address.
Thank you for your time and prompt response!
From HPsmart:
ePrint Access
Open to Anyone
Blocked
Allowed
When you add a printer to your HP Smart account, anyone who knows your printer's email address can print to your web-enabled printer. To block ePrint jobs from specific email addresses, select Blocked option. To allow ePrint jobs only from certain addresses, select the Allowed option.
01-28-2020 12:58 PM
Welcome to HP support community.
There is no option to stop printing the ePrint jobs that is already sent.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-29-2020 06:34 PM
Provide the printer model number or the product number?
Sandytechy20
I am an HP Employee
01-29-2020 08:37 PM
Good evening, I managed to find the answer (solution) to my question. There is an option within HP-smart that allows you to block specific email addresses requesting to print to your printer email address.
Thank you for your time and prompt response!
From HPsmart:
ePrint Access
Open to Anyone
Blocked
Allowed
When you add a printer to your HP Smart account, anyone who knows your printer's email address can print to your web-enabled printer. To block ePrint jobs from specific email addresses, select Blocked option. To allow ePrint jobs only from certain addresses, select the Allowed option.
01-30-2020 10:48 AM
Thank you for the update.
In the future, If you have any other concerns. Please get back to us. We will assist you.
Have a nice day!!
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