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declining an eprint job

Hp19 allinone
Microsoft Windows 10 (32-bit)

Hello, are you able to decline an e-print job sent to your wireless printer remotely prior to it printing?

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@Lexbarrister

 

Welcome to HP support community.

 

There is no option to stop printing the ePrint jobs that is already sent.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Hmm, you mean if someone were to get my printer email address and began to "spam" me with print jobs there is not a solution for me to stop it?

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I was hoping that there was more control from my smartphone, since I'm notified whenever a print job has been commenced, but you are saying short of being at home and turning the printer off there is nothing that can be done?

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@Lexbarrister

 

Provide the printer model number or the product number?

Sandytechy20
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HP Deskjet 2640

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Good evening, I managed to find the answer (solution) to my question.  There is an option within HP-smart that allows you to block specific email addresses requesting to print to your printer email address. 

 

Thank you for your time and prompt response!

 

 

From HPsmart:

ePrint Access
Open to Anyone
Blocked
Allowed
When you add a printer to your HP Smart account, anyone who knows your printer's email address can print to your web-enabled printer. To block ePrint jobs from specific email addresses, select Blocked option. To allow ePrint jobs only from certain addresses, select the Allowed option.

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@Lexbarrister 

 

Thank you for the update.

 

In the future, If you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

 

 

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