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y27
Level 2
12 9 1 1
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error 79 pdf Laserjet 200 276nw

LaserJet Pro 200 MFP M276nw
macOS 10.14 Mojave

@prabhu5

Does anyone know the equivalent solution for printing pdfs with M276nw within MacOS?

 

See:

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/79-Service-error-when-printing-some-PDFs/td...

 

Thanks a lot

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HP Support Agent
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error 79 pdf Laserjet 200 276nw

@y27, Welcome to HP Support Community!

 

I understand you have issues printing PDFs on your Mac Computer. To assist you better, I'd like to know the following-

 

Are you able to print other documents fine from the computer?

Which application are you trying to print the PDF from?

Have you tried printing the PDF as an image? Refer to the link https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html for help.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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y27
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error 79 pdf Laserjet 200 276nw

Other documents can be printed, at least MS Word.

i tried to print with Preview, OS X's native pdf-viewer. That causes the "79 error". With Adobe, i can print as picture, which takes very long time, and i can't choose greyscale instead of colour when printig as bitmap

 

Great advise to update firmware.

ANY WAY TO DOWNGRADE?

The f+++ing problmes began when i migrated from OS X 10.11 to 10.14. New driver, new firmware, no more pdf printing. Before everything went perfectly.

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HP Support Agent
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error 79 pdf Laserjet 200 276nw

Hi @y27

 

Are you experiencing this issue with a specific PDF or all of them? 

Asmita
I am an HP Employee

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y27
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error 79 pdf Laserjet 200 276nw

All.

Interesting: printing the same file from my iPhone works.

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y27
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error 79 pdf Laserjet 200 276nw

Workaround:

I unstilled all drivers and printers from OS X (OS X / settings / printers / reset printer system)

Then I added just there the printer manually, the printer itself was of course still connected via wifi.

Instead of using HP printer driver I choose Airprint, apples native driverless connection

With Adobe I could print the document in black and white, still no way to print with preview.

 

But if it would only be a Preview-App problem, no german iMac user would be able to print pdfs, at least not the pdf tickets of german railway.

 

 

 

 

Bildschirmfoto 2019-11-24 um 10.30.16.pngReset printer system. When there is no more printer shown, add a new printer manually with "+"Bildschirmfoto 2019-11-24 um 10.30.36.png

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y27
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error 79 pdf Laserjet 200 276nw

Can I please downgrade the firmware?

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HP Support Agent
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error 79 pdf Laserjet 200 276nw

@y27

 

Thanks for replying!

 

Firmware downgrade is not possible. Let me check for a different solution and get back to you.

TEJ1602
I am an HP Employee

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