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BobJo1
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Message 1 of 3
140
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false paper jam

hp laser jet promfp m377dw

Keeps saying paper jam but there not one

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Level 11
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Message 2 of 3
110
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false paper jam

Broken or jammed paper flag or a sheet of paper wrapped around or jammed in the fuser which is impossible to see on this model without some disassembly. 

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BobJo1
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Message 3 of 3
64
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false paper jam

Sorry, did not work .  There is no paper jammed.

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