cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
1 0 0 0
Message 1 of 3
182
Flag Post

fonts can`t print

HP Recommended
hp mfp m477
Microsoft Windows 10 (64-bit)

hi

we not able print GE Flow Font  (Arabic Font) throgh hp mfp m477 

even from same PC we able to print on othere printer like HP CP2025

 

we can print all font whatever arabic all english ecept this font (GE Flow )

 

we update printer frimwark and install leatest driver but same probem 

2 REPLIES 2
Highlighted
Level 11
Level 11
3,668 3,639 228 616
Message 2 of 3
Flag Post
HP Recommended

It sounds like this printer is not equiped with the font files to print your desired font.  On many printer models you can print off a list of supported printer fonts from the control panel.  I took a look at my nearby m525 but did not see "GE Flow Font" listed under the PCL or the PostScript font list. 


The easy work around is to export the print job to PDF and then "Print as Image" from Adobe.  This will convert the job into a large image file and rule out any font conversions that could be failing.

 

You could also try switching the print driver from whatever the default is to PCL or Postscript.  One print language may be better able to handle your font than another.

 

Otherwise you will have to wait for a font file update from HP, pick a different font, or


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Can you try "print TrueType as Bitmap" in printer preferences?

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation