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    HP Solution Center Adobe Flash player error

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    HP Solution Center Adobe Flash player error

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Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Tarekabdo
New member
1 0 0 0
Message 1 of 3
189
Flag Post

fonts can`t print

‎07-24-2018 04:36 AM

HP Recommended
Product: hp mfp m477
Operating System: Microsoft Windows 10 (64-bit)

hi

we not able print GE Flow Font  (Arabic Font) throgh hp mfp m477 

even from same PC we able to print on othere printer like HP CP2025

 

we can print all font whatever arabic all english ecept this font (GE Flow )

 

we update printer frimwark and install leatest driver but same probem 

2 REPLIES 2
John_Getzke
Level 11
3,668 3,639 228 552
Message 2 of 3
Flag Post

‎07-24-2018 11:26 AM

HP Recommended

It sounds like this printer is not equiped with the font files to print your desired font.  On many printer models you can print off a list of supported printer fonts from the control panel.  I took a look at my nearby m525 but did not see "GE Flow Font" listed under the PCL or the PostScript font list. 


The easy work around is to export the print job to PDF and then "Print as Image" from Adobe.  This will convert the job into a large image file and rule out any font conversions that could be failing.

 

You could also try switching the print driver from whatever the default is to PCL or Postscript.  One print language may be better able to handle your font than another.

 

Otherwise you will have to wait for a font file update from HP, pick a different font, or

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Mhajdam
New member
2 1 0 0
Message 3 of 3
Flag Post

‎08-01-2018 02:32 PM

HP Recommended

Can you try "print TrueType as Bitmap" in printer preferences?

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