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Solved!

forgot password on laserjet MFP M281fdw, need to factory reset

HP Recommended
Color Laserjet MFP M281fdw
macOS 10.14 Mojave

I forgot to the password to my printer's setup and can't get any of the methods I found online to work to reset the printer. How do I do this?

3 REPLIES 3
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HP Support Agent
HP Support Agent
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HP Recommended

@AngryKate, Welcome to the HP Support Community!

 

Resetting the printer to its factory settings may help.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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Thanks! Your instructions did the trick.

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HP Support Agent
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HP Recommended

@AngryKate

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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