First, let us try making a color copy on the printer and check if that works. Place a color document on the scanner glass, close the lid.
Tap the copy option on the printer screen, select color copy.
Update the printer firmware
Click here to know different methods of updating printer firmware.
Also, check for any software updates on the iOS device
Go to Settings > General > Update the software
Now, follow these steps to print in color from your iOS device:
Make sure the printer is turned on, ink cartridges are installed, and plain paper is loaded in the main tray.
Open the item you want to print, and then tap the Share icon or .
Tap Print or the Print icon to open Printer Options.
Tap Select Printer to select your printer.
Change any of the following print job settings. Available settings vary depending on the app you are printing from, the print job type, and your printer.
Paper: Make any paper size changes on the printer. AirPrint automatically detects the paper size loaded in the printer or the size selected on the printer control panel. If the detected size is different than the paper in the tray, an error might display asking to confirm the size.
Number of copies: Select how many copies you want to print.
Black & White: Select to print in grayscale. This option only displays for color printers. For color printing, this option should not be activated.
Double-sided printing: Print on both sides of the paper for certain file types.
Page range: Select specific pages within a document or webpage to print.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".