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Hi 

I am having the  Issue I go to the service menu to reset my printer, it asks for a password which no one knows.

how can i reset factory my printer???

my printer is "HP Laserjet Pro 200 color MFP M276 nw"

plz help me... Thank

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mohsen6868

A very warm welcome to the HP community. A very good day to you. 

I understand that you would like to reset your HP LaserJet Pro 200 color MFP M276nw printer to its factory settings to remove the password from it. I'll surely assist you with that.

I have sent you a private message with the printer reset steps and that should remove the password. I would like to mention that there are certain steps/information/coding that we cannot share on a public platform like other troubleshooting steps. Otherwise, if it is related to normal troubleshooting then we do it on a public forum. Thank you for your understanding. 

Let me know the results. Good luck! 🙂

View solution in original post

8 REPLIES 8
HP Recommended

@Mohsen6868

A very warm welcome to the HP community. A very good day to you. 

I understand that you would like to reset your HP LaserJet Pro 200 color MFP M276nw printer to its factory settings to remove the password from it. I'll surely assist you with that.

I have sent you a private message with the printer reset steps and that should remove the password. I would like to mention that there are certain steps/information/coding that we cannot share on a public platform like other troubleshooting steps. Otherwise, if it is related to normal troubleshooting then we do it on a public forum. Thank you for your understanding. 

Let me know the results. Good luck! 🙂

HP Recommended
Hi @Mohsen6868..... can you please assist with exactly same issue?
HP Recommended

Hi! @Barekalmallak

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you would like to know how to reset the printer back to factory settings.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Please try the steps recommended below.

 

Restore Defaults:
On the product control panel, touch the Setup button.
Scroll to and touch the Service menu.
Scroll to and touch the Restore Defaults button, and then touch the OK button.
The product automatically restarts.

 

If the issue still persists after performing a factory reset, try performing an NVRAM reset on your printer and check if it helps.

 

Since the steps to perform factory reset is confidential, I will send you the steps in a private message. Please watch your inbox for more information.

 

 

 

Hope this helps!

Have a great day ahead! 🙂

 

A4Apollo
I am an HP Employee

HP Recommended

I am needing the same advice please.  I have a password on the machine that I can not remember, for the life of me, and would like to restore the machine to original settings.

HP Recommended

I am having the same issue.  Please help me learn how to reset the printer.

HP Recommended

Hello I was told to do a factory reset however doesn't seem like there are steps to do this.  can you please let me know how to do a factory reset?  

 

Thanks a lot

 

Bill

HP Recommended

i am having the same issue. please tell me how to hard reset  LaserJet Pro200 colorMFP  M276nw

HP Recommended

Hello, @nanducs

 

Thanks for stopping by the HP Support Forums! I will do my best to assist you with this issue 🙂

 

I see that you are trying to perform a factory reset on the printer. You can simply restore the basic settings by following the steps below:

 

  1. On the product control panel, touch the Setup button.
  2. Scroll to and touch the Service menu.
  3. Scroll to and touch the Restore Defaults button, and then touch the OK button.
     

For more thorough reset, you may need to perform a NVRAM reset. I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

Let me know if that helps. Thank you!

Cheers 🙂


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DVortex
I am not an HP Employee
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