04-01-2017 10:44 AM
I am having the Issue I go to the service menu to reset my printer, it asks for a password which no one knows.
how can i reset factory my printer???
my printer is "HP Laserjet Pro 200 color MFP M276 nw"
plz help me... Thank
Solved! Go to Solution.
04-02-2017 03:38 PM
A very warm welcome to the HP community. A very good day to you.
I understand that you would like to reset your HP LaserJet Pro 200 color MFP M276nw printer to its factory settings to remove the password from it. I'll surely assist you with that.
I have sent you a private message with the printer reset steps and that should remove the password. I would like to mention that there are certain steps/information/coding that we cannot share on a public platform like other troubleshooting steps. Otherwise, if it is related to normal troubleshooting then we do it on a public forum. Thank you for your understanding.
Let me know the results. Good luck! 🙂
06-07-2017 09:13 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand you would like to know how to reset the printer back to factory settings.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Please try the steps recommended below.
On the product control panel, touch the Setup button.
Scroll to and touch the Service menu.
Scroll to and touch the Restore Defaults button, and then touch the OK button.
The product automatically restarts.
If the issue still persists after performing a factory reset, try performing an NVRAM reset on your printer and check if it helps.
Since the steps to perform factory reset is confidential, I will send you the steps in a private message. Please watch your inbox for more information.
Hope this helps!
Have a great day ahead! 🙂
I am an HP Employee
08-28-2017 01:09 PM
Thanks for stopping by the HP Support Forums! I will do my best to assist you with this issue 🙂
I see that you are trying to perform a factory reset on the printer. You can simply restore the basic settings by following the steps below:
- On the product control panel, touch the Setup button.
- Scroll to and touch the Service menu.
- Scroll to and touch the Restore Defaults button, and then touch the OK button.
For more thorough reset, you may need to perform a NVRAM reset. I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Let me know if that helps. Thank you!
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I am not an HP Employee