• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
hp 725z
Microsoft Windows 10 (64-bit)

I bought a used printer HP LJ M725z. I have a problem to enter the internet server by www. I only have information and i don't see any other tabs ( like copy/print, scan, fax, security and others ). I think i should register but i need the password. I don't now how to reset that password.

 

hp error1.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have sent you a PM with instructions on accessing the preboot menu to solve your problem. The preboot menu access is actually not the big secret that it is treated as. The readme file for any firmware update has detailed instructions on accessing the preboot menu.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

I have sent you a PM with instructions on accessing the preboot menu to solve your problem. The preboot menu access is actually not the big secret that it is treated as. The readme file for any firmware update has detailed instructions on accessing the preboot menu.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.