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avihay1
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hp laserjet 281fdw not print after upgrade windows 10

T6B82A
Microsoft Windows 10 (64-bit)

I recently upgraded  windows 10.  But since i did that, i am not able to print. I am only can to scan.   The printer is a MFP M281FDW and have connected to USB  .I have uninstalled the drivers, and re installed again and again and nothing happen. it is show like everthing is ok and the printer install good.  I have stopped and restarted COMPUTER.  I INSTALL THE NEW APLLICATION FROM HP SITE (THE NEW ONE) .  But when i print... nothing happens, it show only for 2 second at paper that prints and then it be hide and nothing happen. 

I need help pls.

thanks

 

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HP Recommended

hp laserjet 281fdw not print after upgrade windows 10

@avihay1

 

Welcome to the HP Support Community.

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

If the issue persists, let's do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

 

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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