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Message 1 of 2
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hp laserjet pro mfp m125a, DO SCAN BUT NEITHER COPYING NOR PRINTING & NO ERROR MESSAGE

HP Recommended
Microsoft Windows 10 (64-bit)

I use hp laserjet pro mfp m125a,

 

I can scan and save documents on computer. But when i give a command to the print document from computer or i press button on printer to copy the document, it just give out blank paper.

Toner is filled & there is no sign of low toner or any error on printer or computer

 

Guide me how to fix it,

 

regards,

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@MUSHARIF2020, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages. Scanning works because it does not require ink.

 

Kindly perform the steps mentioned in this document to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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