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Message 1 of 2
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installed a new modium, the printerer won't scan

HP Recommended
Office Jet Pro 8715

Installed a new modum, now the printer won't scan.

1 REPLY 1
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HP Support Agent
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HP Recommended

@Jerry1956

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Are you able to print?

Are you getting any error message while scanning?

Sandytechy20
I am an HP Employee

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