laserjet pro MFP M127fn - the screen is off and , two icons in tje left side of the scree are on

[bassamQu]

laserjet pro MFP M127fn - the screen is off and , two icons in the left side of the screen are on . 

I cannt copy or scan , just copy from the PC . 

thank you for your help

[praveen196]

@bassamQu Welcome to HP Community!

I understand that the printer display screen is off.

Don't worry though as I have a few steps to determine the issue and find a solution as well,

Restore factory settings.

follow these steps:

1. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
2. Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.
3. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.

Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.