01-27-2020 12:30 PM
laserjet pro MFP M127fn - the screen is off and , two icons in the left side of the screen are on .
I cannt copy or scan , just copy from the PC .
thank you for your help
01-30-2020 08:56 AM
@bassamQu Welcome to HP Community!
I understand that the printer display screen is off.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
Restore factory settings.
follow these steps:
- Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
- Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.
- Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.