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HP Recommended
HP LaserJet p1102w [edited]
macOS 10.12 Sierra

Hello!

 

I have no problems with my printer HP LaserJet p1102w under Windows 10, but under macOS Sierra 10.12 it works really slow ( I can print only 5-6 pages per one minute). 

HP p1102w was easy added through System Preferences, AirPlay was also chosen and it should be work perfectly, however... nope. I tried to push "-" and "+" again, tried to reset "Printing Systems" - unsuccessfull.

Снимок экрана 2017-09-18 в 13.02.49.png

This kind of problem was under previous version - OS X El Capitan, but there I could choose alternative (native) driver, not only AirPlay (for example, "HP LaserJet Professional P1100W etc.").

In the walls of macOS Sierra I see only AirPlay and no signs of native driver.

My Wi-Fi-connection is fast, secure and stable. HP p1102w is close to the router. 

 

Consequently, could you please help me to find alternative driver for this printer with macOS Sierra support?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Wandarnem

 

Welcome to HP Support Forums. 🙂

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP LaserJet Pro P1102w Printer and have read your post completely. I appreciate the steps you have performed and have certainly done a good job.

 

I suggest you to reset the printing system again. And this time do not add it as an Air printer. Please refer to the following steps:

 

  • Click the Apple menu, and then click System Preferences.

 

 

  • Click Printers & Scanners, Print & Scan, or Print & Fax.

  • Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

 

Image: Click Reset printing system

 

  • Click Reset or OK.

  • If prompted, type your username and password, and then click OK.

    The printing system resets.

  • Turn off the printer, wait 5 seconds, and then turn on the printer.

  • Wait until the printer is idle and silent.

  • In the Printers window on the Mac, click the Add button.

  • Select your printer from the list, and then click Add. Do not add the Airprint printer listed. Select without Airprint. 

    It might take a few seconds before your printer displays in the Printers list. 

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know the results. All the best! 🙂

View solution in original post

3 REPLIES 3
HP Recommended

@Wandarnem

 

Welcome to HP Support Forums. 🙂

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP LaserJet Pro P1102w Printer and have read your post completely. I appreciate the steps you have performed and have certainly done a good job.

 

I suggest you to reset the printing system again. And this time do not add it as an Air printer. Please refer to the following steps:

 

  • Click the Apple menu, and then click System Preferences.

 

 

  • Click Printers & Scanners, Print & Scan, or Print & Fax.

  • Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

 

Image: Click Reset printing system

 

  • Click Reset or OK.

  • If prompted, type your username and password, and then click OK.

    The printing system resets.

  • Turn off the printer, wait 5 seconds, and then turn on the printer.

  • Wait until the printer is idle and silent.

  • In the Printers window on the Mac, click the Add button.

  • Select your printer from the list, and then click Add. Do not add the Airprint printer listed. Select without Airprint. 

    It might take a few seconds before your printer displays in the Printers list. 

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know the results. All the best! 🙂

HP Recommended

I've got it! Thank you very much!

HP Recommended

@Wandarnem

 

I'm glad to know that the issue is fixed and the printer is working great. I truly appreciate your efforts. 

 

Happy printing!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.