10-16-2019 10:51 PM
I have Hp laserjet 1018. i had an issue before of double printing and my friend took a look and told me need to change the toner cartridge. I chaged the toner cartridge. Now i am having light print out and print is missing print randomly on the page. Any idea what it could be?
10-20-2019 02:15 AM
Where did you get the new toner cartridge from? Is it HP OEM or a 3rd party/remanufactured cartridge?
I ask because it really looks like a defective toner cartridge, especially if your previous cartridge printed OK except for the ghosting (double printing). Even though it's new, I've seen non-OEM cartridges cause this. If you put your old cartridge back in and it prints dark OK but ghosts some print, then you need to replace the cartridge again. Contact the folks where you got your new cartridge and ask for a replacement/refund due to the cartridge being defective.
The other possibility could be the transfer roller has gone bad and needs to be replaced, but not if the old cartridge prints OK still, except for the ghosting.
10-21-2019 06:29 PM
I cleaned the transfer roller. It is from third party from ink123.com. My client ordered it. I requested for new toner cartridge. They are sending it. Whats the good tool to clean the transfer roller? does water do the job?
10-21-2019 08:42 PM
Do not use water. The best way to clean a transfer roller depends on whether is is a sponge roller or hard rubber. Typically we just use a lint free cloth and rub along the length of the roller to remove excess toner. Is the image bonded properly that is applied? The fusing unit might be getting weak.