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HP Recommended
we tried different setup to fix but it does not send a fax please help asap thanks
2 REPLIES 2
HP Recommended

@kanas
Thank you for posting on the HP Support Community.

  • Did you make any changes to the settings of your Printer prior to the issue?
  • What is the operating system?

Keep me posted!

ECHO_LAKE
I am an HP Employee

HP Recommended

Did you change phone lines or location of printer and the fax line? Have you tried a regular phone on the line to see if you can dial out? Does the phone line require a special dial out pre-code, like 9, to get a dial tone and dial out?

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