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HAAS2
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my hp officejet 6600 will not pick up the page in tray anymore

Microsoft Windows 7 (64-bit)

HP Officejet 6600

My printer will not pick up the paper in the tray anymore

 

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my hp officejet 6600 will not pick up the page in tray anymore

@HAAS2

 

Welcome to HP support community.

 

Clean the rollers

  1. Gather the following materials:

    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers

    • Distilled, filtered, or bottled water (tap water might damage the printer)

    • Clean, lint-free cotton swabs

  2. Press the Power button to turn off the printer.

  3. Disconnect the power cord from the rear of the printer.

  4. Slide the rear access door to the right, and then pull it toward you.

    Figure : Open the rear access door

    1.  

      Image: Open the rear access door.

      Slide the rear access door to the right
    2. Pull the rear access door toward you

  5. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

  6. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

    Figure : Clean the paper feed rollers

    Image: Clean the paper feed rollers.
  7. Find the two pick rollers. They are near the center of the printer behind the paper feed rollers.

    NOTE: 

    You might need to use a flashlight to illuminate the pick rollers.

    Figure : The two pick rollers

    Image: The two pick rollers.
  8. Lightly dampen a clean, lint-free cotton swab with bottled or distilled water, and then squeeze any excess liquid from the swab.

  9. Press the cotton swab against the pick rollers, and then rotate the rollers upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

  10. Allow the rollers to dry completely.

  11. Reinstall the rear access door. Position the right end in the printer, and then push the rear access door into the printer until it snaps into place.

    Figure : Reinstall the rear access door

    1.  

      Image: Reinstall the rear access door.

      Position the rear access door in the printer
    2. Push the rear door into the printer

  12. Reconnect the power cord to the rear of the printer.

  13. Press the Power button to turn on the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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