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Msdonna130
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my iphone wont recognize my printer as air printer. how do i get them on the same wifi

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iPhone won't recognize printer

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MKazi
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@Msdonna130

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to assist.  

 

I understand that you have an HP printer and it is no longer recognized from your iPhone as an air printer. 

 

I would like to know the following information to assist you better:

Did any update happen on your iPhone recently?

Please let me know the exact printer model no. This link will help you to find the model no: http://hp.care/2bygf7l  

 

Meanwhile, I suggest you to use the HP Smart App on your iPhone to print from your HP printer.  

 

If the issue persists then you may reconfigure the AirPrint by referring to this HP article.   

 

Hope the above suggestion helps. If not then the following procedure may be attempted depending on the printer capability:  

 

You can try using the Wi-Fi direct feature on your printer to connect the printer directly to the iOS device. Connect your Apple iOS device directly to the printer with Wi-Fi Direct or HP wireless direct as suggested below:

  1. On the printer, make sure a solid blue light is on next to the Wi-Fi Direct/HP wireless direct button  or an Wi-Fi Direct/HP wireless direct  icon displays on the control panel.

  2. Press the Wi-Fi Direct/HP wireless direct button or navigate the control panel menu settings to find and touch Wi-Fi Direct/HP wireless direct.

  3. On your Apple iOS device, tap Settings, and then tap Wi-Fi.

  4. Under the Choose a network menu, select your printer. The printer name begins with DIRECT.

    If prompted, type a password. The default password is 12345678.

 

Now, try the steps below to print:

  1. In the app that you want to print from, tap the Action icon ( or ) to display the menu options.
  2. Tap Print. The Printer Options menu displays.
  3. On the Printer Options menu, tap Select Printer. A list of available printers on the network displays.
  4. Tap your HP ePrint printer in the drop-down menu. The Printer Options menu displays again and shows your selected printer.
  5. If you do not need to change print options, tap Print to send the print job to the HP printer.

 

I sincerely hope this fixes the issue. Let me know. Good luck!

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