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‎12-14-2019 12:12 PM

HP Recommended
Product: hp laserjet m1217 nfw
Operating System: Microsoft Windows 10 (32-bit)

I updated to windows 10 from 7 and printer worked ok for a month then gave me an ro error and will not work . I have installed and uninstalled 3 times when I down load drivers  I get m1210 drivers and they still do not work. Do I suddenly have a boat anchor ?

1 REPLY 1

‎12-17-2019 08:08 AM

HP Recommended

@arvid2

 

Welcome to the HP Support Community.

 

Let's try this:

 

Click the Start button on the desktop screen and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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