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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: p1102w won't print any PDF from desktop.
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07-14-2020 06:55 PM
I just purchased this printer yesterday. Everything seems to be working perfectly for other files except pdfs. These are pdfs that I have created and some from other sources. The error message that I get in the print queue is "Stopped-Can't open '/private/var/spool/cups/temp/007065f1d322b."" I'm printing wireless to my p1022w.
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Accepted Solutions
07-17-2020 01:20 PM
@Kebocoles, Welcome to HP Support Community!
Updating Mac OS and Adobe Acrobat may resolve the issue, let's try these steps:
1.) Use the steps available here to update Mac OS.
2.) Launch Adobe Acrobat, choose Help > Check for Updates.
Once you update Mac OS and Adobe Acrobat, try to print a PDF using Adobe Acrobat.
Also, Printing the PDF file as an image may resolve the issue. You may use the steps available here to print the PDF file as an image.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
07-17-2020 01:20 PM
@Kebocoles, Welcome to HP Support Community!
Updating Mac OS and Adobe Acrobat may resolve the issue, let's try these steps:
1.) Use the steps available here to update Mac OS.
2.) Launch Adobe Acrobat, choose Help > Check for Updates.
Once you update Mac OS and Adobe Acrobat, try to print a PDF using Adobe Acrobat.
Also, Printing the PDF file as an image may resolve the issue. You may use the steps available here to print the PDF file as an image.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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