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farmer64
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paper jam message when there is no paper jam

Laser Jet Pro MFP M476 printer
Microsoft Windows 7 (64-bit)

My laser jet pro printer MFP M476 in the last few days has let me print some and then I get a message that there is a paper jam. When I check, there is no paper jam.  Now I can't print.

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paper jam message when there is no paper jam

On this printer series you can get a fuser wrap where the paper gets jammed in the fuser area and it is nearly impossible to see. Also a sticking flag will also cause intermittent jamming issues. Take a flashlight, open the back door and look carefully to see if you can see any paper that has jammed accordion style.

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