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‎09-24-2020 09:12 PM

HP Recommended
Product: m225dw
Operating System: Microsoft Windows 10 (64-bit)

When I print a powerpoint slide, duplex, the back side prints strange symbols and letters

 

Category:
4 REPLIES 4

‎09-28-2020 06:22 AM

HP Recommended

@bert55

 

Welcome to the HP Support Community.

 

Does this only happen with Powerpoint?

 

This document should help you: https://support.hp.com/in-en/document/c04402029

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-28-2020 07:53 AM

HP Recommended

The problem is only with Powerpoint.  Word and Excel print fine duplex

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‎09-29-2020 02:12 AM - edited ‎09-29-2020 04:54 AM

HP Recommended

I don't see this as an issue with the Printer then. I would recommend you to get in touch with Microsoft Support regarding this.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-29-2020 03:52 AM

HP Recommended

Hello

 

Make sure that you have PCL6 driver. 

I am not HP emplye.
Say thanks by clicking the Kudos thumb up in the post.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
If my post resolve your problem please mark it as an Accepted Solution
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