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Posts: 1
Member Since: ‎04-24-2014
Message 1 of 2 (181 Views)

print problems w/ laser jet 1150

after replacing print cartrige i now get black smuges across  the page  in about seven places horizontally. anyone know how to fix this?

PhD Student
Posts: 839
Member Since: ‎09-19-2011
Message 2 of 2 (165 Views)

Re: print problems w/ laser jet 1150

Generally such print quaity issues are caused due to use of non-HP or refilled toner cartrdiges.  Please check if your toner cartrdige is genuine HP.  If a genuine HP toner cartrdige is having a defect, then you may claim is for replacement.


You may also try to attach a print quality sample with your post, so that we can have a look at it.  This will help us to understand the issue better and can suggest accordingly.


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