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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- LaserJet Printing
- print symbols continuously
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11-04-2019 07:35 PM
print symbols continuously. HowI tried to cancel it still printing continues. Please help to stop it.
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Accepted Solutions
11-04-2019 09:07 PM
You need to purge the print spooler queue. Google the instructions for your operating system. 99% of times this issue occurs when the wrong print driver or a corrupted print job is present. Clear the queue, delete the existing printer installation and install the correct driver. If you are using a network attached printer I suggest you use the HP Universal Print Driver V6.8.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-04-2019 09:07 PM
You need to purge the print spooler queue. Google the instructions for your operating system. 99% of times this issue occurs when the wrong print driver or a corrupted print job is present. Clear the queue, delete the existing printer installation and install the correct driver. If you are using a network attached printer I suggest you use the HP Universal Print Driver V6.8.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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