• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎01-19-2020 08:13 PM

HP Recommended
Product: HP Office Jet Pro 6960

Comcast gives me two wifi connections, I'll call A and B.

If I connect my HP Offce Jet Pro 6960 to A, does my computer have to be connected to A, or can it be connected to B?

2 REPLIES 2

‎01-19-2020 08:17 PM

HP Recommended

It depends on whether the two WIFI connections are routed to each other by the router. Is there a reason you do not want them on the same  WIFI? Chances are one is 2.4Ghz and the other is 5Ghz.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎01-19-2020 08:27 PM

HP Recommended

I do not know if the two wifi connections are routed to each other.

There is only one router. I would say it's standard Comcast . There is another wifi that Comcast has making it a hotspot for Comcast customers.

All our devices seem to pick A wifi at random, as I notice they do not pick the same one from day to day.

 

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.