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joeb6 Student
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printer driver problems

hp p2015dn
Microsoft Windows 7 (64-bit)

My printer keeps going back to an old hp1024 printer instead of the P2015dn, how do I completely remove the old driver?

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printer driver problems

Hello and welcome to the HP Forums!

 

To remove old drivers of HP1024 printer follow the steps below:

 

GoTo Control panel - Programs - Uninstall a program

Remove all the drivers related to your old printer.

Reboot The computer once done.

Download drivers for your Hp Laserjet P2015dn printer from below link

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2015-printer-series/1845551/model/1845...

 

Run the program and install step-by-step.

 

Voila! you're done, you can try to print now.
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If you still continue to have issue please contact Hp Printer Support.

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