06-20-2017 11:56 AM
My printer keeps going back to an old hp1024 printer instead of the P2015dn, how do I completely remove the old driver?
06-20-2017 05:31 PM
Hello and welcome to the HP Forums!
To remove old drivers of HP1024 printer follow the steps below:
GoTo Control panel - Programs - Uninstall a program
Remove all the drivers related to your old printer.
Reboot The computer once done.
Download drivers for your Hp Laserjet P2015dn printer from below link
Run the program and install step-by-step.
Voila! you're done, you can try to print now.
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
If you still continue to have issue please contact Hp Printer Support.