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LP14
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HP Recommended

printer prints only in black and white when i try to send pic to it over internet

macbook air
Mac OS X 10.11 El Capitan

my HP laser jet 200 color mfp m276nw will not print in anything but black and white. the color cartridges are full. my test was fine, but when I try to send a picture to be printed over the internet to the printer, it only comes in black and white

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HP Recommended

printer prints only in black and white when i try to send pic to it over internet

Are you using HP Eprint or some other internet printing service? If tests come out in color then there is some sort of configuration issue with the software and it does not think that your printer is color capable

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