printer setup problem

[alex7614]

I am trying to set up my printer, and it is saying I need to use the SETUP cartridges, but none were included in my box. Is there any way I can bypass this part of setup in order to use my printer. 

[asmita6658]

Hi @alex7614

Welcome to the HP Support Community. 

To better assist you - May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Let me know. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[alex7614]

The printer is a HP Envy 5055.

[asmita6658 · Accepted solution]

Hi @alex7614

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!