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HP Recommended
HP Spectre
Microsoft Windows 10 (32-bit)

my color laserject pro mfp281 will not print wirelessly from my HP Spectre.. I have updated all the drivers.  I do not know what else to do

1 REPLY 1
HP Recommended

@ksgill20

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle. 

Next, download and run HP Print and Scan Doctor: Follow steps from the link: Click here
 

And, also check Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks. 

 

While you respond to that, let's try these steps - 

 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 

 

If the router has a WPS push button, try these steps - 

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking. 

2) Press the WPS button on your router. 

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER. 

 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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