01-02-2020 05:02 PM
At&t just put new modem yesterday and now I cannot connect printer to the wifi.
I tried to reset to default and it says the future has been blocked by administrator.
Please advise how to fix this problem.
01-05-2020 05:49 AM
Welcome to the HP Support Community. I'd be happy to assist you with the password.
Please try restoring the network settings to defaults -
Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.
If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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