• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Microsoft Windows 8 (64-bit)

I tried to reload program into computer about scanning document into lap top and main frame computer but I can only transfer my scan into usb and I have to take out usb and loaded into laptop or computer.

I tried many times to download program but computer do not accept as error.

I wish HP can help me but my warranty expired and they will charge me for phone assistance,

 

 

1 REPLY 1
HP Recommended

@50DGK

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

How is the printer connected, USB or Wireless?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.