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Message 1 of 2
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smears when printing on glossy paper

HP Recommended
color laser jet pro m452nw
Microsoft Windows 10 (64-bit)

Prints fine on regular paper, but smears, smudges, leaves out part of the image when printing on HP Brochure Paper 150g Glossy Laser 40 lb 8.5x11 paper. This happens from the APF or the tray. Also puts toner on the back of pages when doing this.

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HP Recommended

@FrankCathey

 

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Laserjet m452nw Printer and it smears and you are getting print quality issues.

  1. Reprint the document.

  2. From the printer control panel, calibrate the printer.

  3. If a cartridge has reached a Very Low state or the printed output is severely faded, replace the cartridge.

  4. From the printer control panel use the Restore Calibration feature to reset the printer's calibration settings to the factory defaults

Click here and refer the document to perform the above steps.

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

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