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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi,
I suddenly get dark smudges vertically on the left side of my prints. The interval is 5,7 CM .
I have tried replacing and cleaning the toner with no result. The cleaning page leaves a blank(white) area where the smudge normally shows. Any suggestions as to which part I can try to clean? I guess it is a hardware problem...
This is a copy of a blank page - the text in the smudge is from the previous page I printed!
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hardware problem damaged fuser roller, no cleaning will help.
Fuser needs to be replaced, it will probably cost more than a new printer, the fuser only is around 300 EUR.
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