12-04-2019 08:11 PM
HP Color LaserJet Pro MFP M281fdw
tray 2 almost closes after adding paper but will not close all the way.
Something is blocking the tray 2 from closing.
12-07-2019 12:25 PM
Welcome to HP support community.
Pull the main input tray (Tray 2) toward you to open it.
Figure : Pulling out the main input tray (Tray 2)
Remove any paper from Tray 2, and then make sure the paper is in good condition.
Remove any severely bent, wrinkled, or torn paper from the stack.
Holding the paper stack in both hands, flex the stack to form a U shape, and then flex the stack in the opposite direction.
This action can loosen stuck paper sheets.
Figure : Flexing the paper stack
Check for any obstructions inside the priority input feed slot (Tray 1) and Tray 2.
Figure : Locations of Tray 1 and Tray 2
Priority feed slot (Tray 1)
Main input tray (Tray 2)
Slide the paper width and paper length guides to their outermost positions.
Figure : Sliding out the paper guides
Load another stack of paper in Tray 2.
Figure : Loading another stack of paper in Tray 2
Slide in the paper width and paper length guides until they stop at the edges of the paper. Do not push the guides so far in that they bend the paper.
Make sure the stack of paper is not taller than the marks on the sides of the paper width guides.
Figure : Sliding in the paper guides and checking the stack height
Insert Tray 2 back into the printer.
Figure : Inserting the paper input tray
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee