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Solved!

when i connect wireless i do cannot print color

HP Recommended
desktop U16KH2c HP
Microsoft Windows 10 (64-bit)

when i connect wireless i do cannot print color

 

With a usb connection all is ok and prints in color.

3 REPLIES 3
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HP Support Agent
HP Support Agent
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@1356samui

 

To help you further with this, let us know the Printer name.

 

Thanks


I am an HP Employee

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I uninstalled and installed again and all is working fine now.

HP 3835 printer.

Thanks

Charmaine

 

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HP Support Agent
HP Support Agent
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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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