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your printer has experienced an unexpected configuration problem 0x8007007e

Color Laserjet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

Dear Team

I have problem with my Laserjet Pro MFP 281fdw printer and the printer having problem in printing I allready uninstalled and installed in the system . Now when we are printing PDF or EXcel,Word files the printer message is "your printer has experienced an unexpected configuration problem 0x8007007e" and the printer & scanners showing "Default,Error" 

I all ready more than 10 times the drivers and I run the HP Print and Scan Doctor.

Still now not printing from my PC



HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

your printer has experienced an unexpected configuration problem 0x8007007e



Welcome to HP support community.


The issue could have been caused by the security settings changed on the user profile. 

You may either create a new user, login with the new user profile to install the printer or Turn off the UAC from the control panel and Restart the PC. 


Here are the steps to configure UAC settings: 

Open User Account Control Settings by clicking the Start button and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings. 

To turn off UAC, move the slider to the Never notify position, and then click OK.  

if you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off. 


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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