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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi all.  Since Sony pulled the PCS range from Europe I no longer have access to XG-80s to do any local tests.  This customer buys Polycom in Europe but since they are Japaneese it's understandable that that buy Sony PCS in Japan. The RPG works fine with everything I can test it with and the XG 80 works OK with the same "everything" except for RPG.

Anyone else have any experience of this?

2 REPLIES 2
HP Recommended

Questons about interoperability should start with the release notes for the product you are questioning.  For RealPresence Group v4.1.3 the release notes say it has been tested with Sony PCS-XG80 v2.41.

HP Recommended

Thanks, that was the 1st thing I did.  Somehow I doubt the XG-80 release notes refer to RPG but I don't have one to check.

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