• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

We organize meeting at VSW mode: When the number of endpoint of 30 (MCU RMX2000 ver 7.2, 160 CIF), the call speed is down to 600kbps, and the video quality of 720p@15fps. the audio is very poor (sound stutters). we use HDX8000, Ver 3.0.4 (newest). Can you help me fix it????

Note: The our system is of 876 endpoint, we operate at VSW mode.

1 REPLY 1
HP Recommended

Sounds like you reach the bandwidth limit in your network.

600 kbps * 30 + overhead = 20+ Mbps

Check the packet loss in the diagnostics.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.