• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

Hello, I have a HDX Camera Connected to HDX 8000 input Camera 1, so when i connect the camera it turns on and check the focus but finaly it shows only a blue screen.

 

May i have to check some configuration, could some one Help Me  Thanks ind Advance

 

I have Attached and image of the camera.

 

/JUAN

1 REPLY 1
HP Recommended

Make sure the default is set to the camera input port you are using.

 

Did you power up the codec with the camera plugged into the codec?

 

Check the cable for bent pins.

 

Could be a bad camera, cable or input.  Try the other input on the codec.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.