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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎07-10-2014 05:15 AM

HP Recommended

Dear Team,

 

Please provide the complete details of CMAD(latest or earlier version) supported OS(windows and MAC).

 

Is it supported for all the version of OS (windows and Mac) like professional,enterprise/MAC version X like 10.X.X

 

Because i try to install the latest CMAD. but its throw me an error please install Adobe air 2.0 or above. but i have already installed AIR. please help on this

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2014 05:24 AM

HP Recommended

Hello karthikpkmk,

welcome to the Polycom Community.

There are already muliple post's covering the same issue that can be found utilizing the community search functionality => here <=

Please work with your Polycom reseller so Polycom support can provide the Hot Fixed Software.

 

Please quote VIDESC-12020

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-10-2014 05:24 AM

HP Recommended

Hello karthikpkmk,

welcome to the Polycom Community.

There are already muliple post's covering the same issue that can be found utilizing the community search functionality => here <=

Please work with your Polycom reseller so Polycom support can provide the Hot Fixed Software.

 

Please quote VIDESC-12020

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.