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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

CMAD v 5.2x

Preferences: Processor shows capible of 720p

720p setting checked-- tried both 15 and 30 fps

1920k bandwitch in call

 

Receive's 720p 16:9 but will not send

Tried Logitech 9000 pro without Logitech drivers (as suggested)

Tried Microsoft LifeCam 5000HD

 

Tried direct conenct to another CMAD

Tried through RMX

Tried with HDX9000 series

 

Docs I can find indicate it *should* send 720p HD 16:9

 

Suggestions ?

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