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HP Recommended

Hi,

 

We recently migraded from Exchange on-prem to Office 365. We still have our Lync server on-prem becuase we are running Enterprise Voice.

 

We sync our users from the on-prem AD to Office 365 using DirSync.

 

Since the move to Office 365 we have some issues with our CX7000 units.

 

This is how we tried to configure the CX7000:

 

Software version: 1.2.0.5558

 

Options -> Configuration -> Advanced Settings -> System

Sign in as: Standalone

Lync Sign-in Address: UPN of room account

User Name: UPN of room account

Password: Password of room account

 

Options -> Configuration -> Advanced Settings -> Exchange Server

'Auto Discover Exchange Web Services Address' is checked

 

'Specify an email address to use for retrieving the meeting list' is checked

Email Address: UPN of room account

User Name: UPN of account with impersonate rights

Password: Password of account with impersonate rights

 

'Impersonate the room account' is checked.

 

Configured like this the meetings do show up on the home/calendar view of the CX7000 and you can diuble click to join the online meetings.

 

BUT, the problem is, we still get the attached pop-up. 

 

Account and Username is populated with 'UPN of room account'. I just removed them in the screenshot.

 

If I try to enter the following information in that pop-up and check 'Save my password' we don't get prompted for credentials again. But the next time the system is restarted the pop-up come back.

 

Account: UPN of room account

User name: UPN of account with impersonate rights

Password: Password of account with impersonate rights

 

How should we set up our CX7000 units to get rid of this pop-up?

 

Regards Erik

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.