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HP Recommended

Seeing an issue on RPG 500 & 700 with 5.1.2.

 

In the event a Lync / SfB conference ID results in a match and normilzation with the dial-plan assigned to the endpoint the endpoint calls the normalized number rather than joining the conference.

 

Is this expected behaviour?

 

Example:

 

Conference ID is 6497827

 

Dialplan assigeded to device normilizes to +19546497827

 

When the 'join' button is selected from the device calendar, device makes a PSTN call to the normalized number rather than joining the conference.

 

Thanks,

 

James

2 REPLIES 2
HP Recommended

I concur this is experienced. Trying to figure out whether the Conference Footer reuqirements is still true for RealConnect and 5.1.2?

 

Admin BeginAdmin::Prefix::<Prefix #>Admin::Domain::<SIP or H.323 Domain>Admin End

 

Cheers,

Jeffcsp

HP Recommended

I can state that a Click to Join dials H.323, SIP, and the FOCUS Join. If you successfully connect to a fax or any voice answered number, they join your conference and you never make it to the Lync Conference?

 

Cheers,

Jeffcsp

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.