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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi! Can I invert Eagle Eye IV for ceiling mount? If so 1. Is there a special bracket? 2. Where do you inform the RPG that you want to flip the image upside down? Thanks in advance! EJ

2 REPLIES 2
HP Recommended

Hello EmaJerez,

welcome to the Polycom Community.

Utilizing the community search => here <= with the word "upside" finds you and another post on the 2nd position.

 

This reply => here <= covers a slighly differnt model but I assume the reply is still the same.

 

The Polycom® EagleEye™ Series Cameras Data Sheet => here <= does not list this for the IV either.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

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HP Recommended

The RP Group Series software was updated to support the inverted mounting of the EagleEye IV with the software version 5.0.

 

Please refer to the Administrator's Guide < here > for details on the capabilty and the configruration of the system.

 

Make sure the system is powered down when you connect / disconnect cables.

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