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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi community,

 

I try to register my system under Licence Dashboard but is not working. I try several numbers from the system but polycom can´t find.

How can I get a Upgrade Key?

My System running on Version 4. We have add it to our Callmanager but problems with extrernal calls.

First we want to try software Update to solve it.

System: SN: 451988 P/N: *2201-68890-001*

821546451988DP

 

And yes I follow the Guide here.

 

Please provide me the Upgrade Key.

 

Thanks

1 REPLY 1
HP Recommended

Hello @VideoAdmin123 ,

 

Welcome to the Poly Community.

 

If you call support and they cannot help you I am unsure how we could help.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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