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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi.

I cant enable AES encription on my HDX 7000

SW ver: 3.1.1.3_ne-36019

Manual says: 

 
 
Spoiler
Polycom endpoint systems support AES (media) encryption. You need to set  your system encryption settings to be compatible with your Lync Server settings.
The Microsoft Lync Server is set to require encryption by default. If you want to keep this setting, you must ensure that each of the Polycom endpoints have compatible encryption settings.
For Polycom ITP systems, each codec within the system must have the same settings.
• If both Microsoft Lync and Polycom endpoints have encryption turned off, calls connect without encryption.
• If Microsoft Lync or a Polycom endpoint is set to require encryption and the other is not, calls fail to connect.
To configure AES encryption:
1 Open a browser window and in the Address field enter the Polycom system IP address or host name.
2 Go to Admin Settings > General Settings > Security.
3 In the AES Encryption drop-down menu, select When Available or Required.

But It is no any setting like "AES Encryption" in the such tab.

Where is it can be? Or AES enc. unsupported  for _ne software versions ? 

 

3 REPLIES 3
HP Recommended

Hello

 

_ne firmware doesn't support encryption. It is a special software for Russian market only.

HP Recommended

And before the question is asked there is no way to convert a system which has had the NE (non-encrypted) software loaded on it back to one that supports encryption.

HP Recommended

WI,

 

Have you read your own post and the answers?

 

WBR,

Mike

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.