Changing Audio from X50 to Trio C60 in Zoom Mode

maginsky · ‎11-07-2023

We have a Studio X50 paired with a Trio C60 running in Zoom mode. We are able to login to the X50 and change the audio between System and Phone but the option to change the speakers from the Trio C60 seems to be disabled.

We would like our employees to be able to switch the speakers from the Trio C60 to suit their needs but it doesn't seem possible unless we are missing something.

Is the only way to change the speakers from the Poly X50 admin?

SteffenBaierUK · ‎11-07-2023

Hello @maginsky ,

welcome to the HP Poly community. A similar sounding issue was reported >here<

As we do not have details on the software version used on our device I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

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