Eagle Eye 3 problem

Anonymous · ‎02-26-2016

Hello,

please help.

My real presence group 300 series doesn't work with eagle eye 3 camera.

It shows green screen instead of picture.

SteffenBaierUK · ‎02-26-2016

Hello Maratuk,

welcome back to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

In addition is this a new installation or was this already installed and suddenly stopped working ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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